01 Introduction
FV777 ("we," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming platform at fv777.vu. This Privacy Policy describes what personal information we collect, how we use it, with whom we may share it, and how we protect it.
This Policy applies to all users of FV777, including players based in Manila, Quezon City, Cebu, Davao, and anywhere else in the Philippines. By continuing to use our platform, you agree to the practices described here.
If you have questions about anything in this document, you can reach our support team at [email protected]. We will do our best to respond within a reasonable timeframe.
02 Data We Collect
We collect personal information only when there is a clear and legitimate reason for doing so. The types of data we may collect include:
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | During registration and KYC verification |
| Contact Data | Email address, mobile number | During registration and account updates |
| Financial Data | GCash or Maya account reference, bank transfer details | During deposits and withdrawal requests |
| Usage Data | Games played, bets placed, session duration, device type | Automatically during platform use |
| Technical Data | IP address, browser type, operating system | Automatically when you access the site |
| Communication Data | Support chat logs, email correspondence | When you contact our support team |
We do not collect sensitive data such as racial or ethnic origin, religious beliefs, or health information unless specifically required by law or a regulatory body.
03 How We Use Your Data
FV777 uses your personal data for the following purposes:
- To verify your identity and age during the registration and KYC process.
- To process deposits and withdrawals in Philippine Peso (₱) through supported payment channels.
- To manage your account, including OTP authentication and session security.
- To personalise your gaming experience and surface relevant promotions or game recommendations.
- To detect and prevent fraud, money laundering, and other prohibited activities.
- To comply with applicable legal and regulatory obligations.
- To send transactional communications such as deposit confirmations, withdrawal updates, and security alerts.
- To improve platform performance, fix technical issues, and develop new features.
We will not use your data for purposes that are unrelated to the above without informing you and, where required, obtaining your consent first.
04 Sharing Your Data
FV777 does not sell your personal data to any third party. We may share your information only in the following limited circumstances:
- Payment processors: To facilitate deposits and withdrawals through local banking channels and e-wallets operating in the Philippines.
- Identity verification providers: To carry out KYC checks and confirm the authenticity of documents you submit.
- Technology and infrastructure partners: Cloud hosting and security providers who process data on our behalf under strict data processing agreements.
- Legal and regulatory bodies: When required by Philippine law, a court order, or a lawful request from a government authority.
- Fraud prevention services: To identify and block fraudulent activity or protect the integrity of the platform.
All third parties who handle your data on FV777's behalf are required to maintain appropriate security standards and are prohibited from using your information for their own independent purposes.
05 Cookies & Tracking
FV777 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Here's how we use them:
- Essential cookies: Required for core functions like keeping you logged in and maintaining your session securely. The site cannot function without these.
- Functional cookies: Remember your preferences such as language settings and previously selected games.
- Analytics cookies: Help us understand how players use the platform — which pages are visited most, where users encounter issues, and how we can improve navigation.
- Security cookies: Used to detect suspicious activity and prevent unauthorised access to accounts.
We do not use advertising or cross-site tracking cookies. Cookies from FV777 do not follow you across unrelated websites. You can manage cookie preferences through your browser settings, but disabling essential cookies may affect how the platform functions for you.
06 Data Security
Protecting your personal information is a responsibility we take seriously. FV777 applies multiple layers of security across the platform:
- All data in transit is protected with SSL/TLS encryption.
- Account access is protected by password authentication and OTP verification for sensitive actions.
- KYC documents and financial data are stored in secured, access-controlled environments.
- Access to personal data within our organisation is limited to personnel who require it to perform their role.
- Our systems are monitored regularly for unusual activity, unauthorised access attempts, and potential vulnerabilities.
While we take strong precautions, no system can guarantee absolute security. If you believe your account has been compromised, contact our support team immediately at [email protected] so we can take swift action.
07 Data Retention
FV777 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by applicable legal and compliance obligations. Specifically:
- Account and identity data is retained for the duration of your account and for the period required by anti-money laundering and record-keeping regulations.
- Transaction records are kept in line with financial compliance requirements.
- Support and communication logs are retained for a period sufficient to resolve disputes and improve service quality.
- Analytics and usage data may be retained in aggregated, anonymised form indefinitely for platform improvement purposes.
Once the retention period for a specific data type has passed and there is no legal requirement to keep it, that data is securely deleted or anonymised.
08 Your Rights
As a user of FV777, you have rights over your personal data. You may exercise any of the following at any time by contacting us at [email protected]:
- Right to access: Request a copy of the personal data we hold about you.
- Right to correction: Ask us to update or correct inaccurate information in your account.
- Right to deletion: Request that we delete your personal data, subject to any legal retention obligations we must comply with.
- Right to restriction: Ask us to limit how we process your data in certain circumstances.
- Right to object: Object to the processing of your personal data where we rely on legitimate interests as our legal basis.
- Right to data portability: Request your data in a structured, machine-readable format where technically feasible.
We will respond to all valid requests within a reasonable period. In some cases, we may need to verify your identity before fulfilling a request to ensure your data is not disclosed to an unauthorised person.
09 Minors & Age Policy
FV777 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps to prevent underage access.
If we become aware that personal data has been collected from a person under 21 without proper consent or verification, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on FV777, please contact us immediately at [email protected].
10 Policy Updates
FV777 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, the revised policy will be published on this page with an updated "Last updated" date.
We encourage you to review this page periodically. Continued use of FV777 after any changes have been posted means you accept the updated Privacy Policy. For significant changes, we may also notify you through your registered email address or via an in-platform notification.
For any privacy-related questions, concerns, or requests, please reach us at [email protected]. We are committed to handling all privacy matters promptly and transparently.